Mall GTO integration in Singapore: what retailers need to prepare

A dependable mall reporting connection starts with clean store identities, consistent sales definitions and an agreed way to monitor each submission.

STOREPOSEIXMALL

Gross Turnover reporting is a business workflow supported by technology. Retail operations, finance, the POS owner and the integration team should agree on the data before the connection is tested.

01 / Scope

Confirm every store and reporting destination

Prepare the legal entity, brand, outlet, mall, lease or tenant identifier and POS instance for each location. A retailer with several outlets may need different credentials, reporting rules or go-live dates.

02 / Definitions

Align the meaning of sales

Document which transaction values must be reported and how tax, discounts, returns, voids, service charges or other adjustments are represented. The source POS fields need a clear mapping to the mall’s expected format.

Before testing:

Agree on the business date, timezone, end-of-day boundary and treatment of transactions completed after midnight.

03 / Connectivity

Choose the connection that fits the POS

EIX can connect supported cloud POS systems directly. For other POS systems, Rewardly Sentry or a custom EISOL integration can bridge the sales data into the EIX workflow. The right route depends on available APIs, export formats, operating environment and security requirements.

04 / Monitoring

Know whether each submission arrived

A scheduled job is not sufficient evidence by itself. Track extraction, transformation, submission and acknowledgement separately. Failed or incomplete records should be queued for investigation with the outlet, business date and error context.

  • Alert when expected data is late or missing.
  • Retain references for audit and resubmission.
  • Prevent duplicate submissions during retries.
  • Give operations a simple view of outlet status.
05 / Rollout

Pilot one complete workflow, then scale

Use a representative outlet to validate real trading data, corrections and acknowledgement handling. Once the workflow is accepted, roll out in controlled groups and keep a location-level checklist for credentials, mapping, test evidence and production status.

Related solution

Connect your POS to mall GTO reporting through EIX.

Explore EIX mall integration